Frequently
Asked Questions

How do I feature content in Lookatmedia™?

You can turn on or off featured content on the content creation page. You can also easily change the order in which content appears by changing publishing dates.

Can I change the look of my Lookatmedia™ centre?

Out of the box, your Lookatmedia™ centre allows you to add your branding. On request templates, colours, fonts, and functionality can be customised to meet your specific needs.

Can I turn off features within my Lookatmedia™ centre?

On request, features can be deactivated or additional features added.

What support does Lookatmedia™ provide?

Your Lookatmedia™ centre includes a help centre on your Lookatmedia™ DAM, allowing you instant access to the information you need for onboarding and managing the solution. Lookatmedia™ also consists of a ticket-based support system that will enable you to talk directly to an expert.

What is the pricing model of Lookatmedia™?

Lookatmedia™ uses a SaaS (Software as a Service) pricing model. Starting from a base price that includes your Lookatmedia™ centre and Digital Asset Management (DAM) solutions, pricing will vary depending on your digital asset collection size, the number of users, and requested customisation.

Can I have my own URL for my Lookatmedia™ centre?

Yes. As part of the set-up process for Lookatmedia™, we request that you provide a domain URL. This can be a standalone domain (e.g.  mymediacentre.com) or a subdomain (e.g. mediacentre.mybrand.com).

How do the media find my media centre?

Your Lookatmedia™ centre can be discovered through organic searches. You can also add links to press releases or drive other activities to register journalists, media representatives or influencers. Once registered, you can use your Lookatmedia™ centre contact lists to connect.

Where is Lookatmedia™ hosted?

Lookatmedia™ is securely hosted in the cloud and includes multiple layers of security and redundancy. Your Lookatmedia™ centre is designed to scale automatically for access to meet peak periods, ensuring that the media always has easy access to your content.

Can I change the registration process in Lookatmedia™?

Out of the box, your Lookatmedia™ centre has a standardised media registration process. On request, this process can be customised to meet your specific needs.